Contact Us & Return Policy

IRON HORSE

3 Pond Street
Natick, MA 01760

Tel (508) 647-4722
Email: info@ironhorsefiberart.com

Sunday & Monday CLOSED
Tuesday 10-5
Wednesday 10-8
Thursday 10-5
Friday 10-5
Saturday 9-4

Return/Exchange Policy:  NO REFUNDS ARE OFFERED.  Receipt must accompany any previous purchase. Due to one of a kind items in the store from local artisans, we can only offer to exchange an item for another one from that artisan or issue a store credit that is good for seven years from the date of issue.  This transaction must be done within 15 days of purchase.  Yarn in its original package, in good condition may be returned within 30 days for store credit or exchange only.  Books, patterns, needles, hooks, buttons and accessories are nonrefundable/exchangeable.  Thank you.